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International Sales Office for a tour operator is seeking a Reservations Consultant.
Dealing directly with international clients & agents over email and telephonically
Planning and designing itineraries, combining appropriate lodges and destinations
Managing the reservations process for bookings until completion of travel
Maximum 24 hours turn around time on all enquiries
Saturday duty (on a rotation basis)
Skills/Requirements: Knowledge required:
A good knowledge of the destinations South Africa or Namibia would be a plus
Understanding of tour operating through study or work experience and general reservations procedures.
Fluent in written and spoken English
Have a good telephone manner and excellent communication skills
Possess excellent organizational skills and be able to multi- task
The successful candidate must be able to work under pressure, have attention to detail, must be accurate, customer focused, excellent team player, committed, hard working and eager to learn.
System skills required include:
Computer literate with experience in Word, Excel and E- Mail Program (Outlook or Thunderbird)
Understanding of Travel Quoting
Working experience in E-res.
Previous work experience required:
Minimum of two year's previous tour consulting experience required
If you are passionate about Africa and seeking a varied and challenging position with an international travel company, then send your CV, a motivational letter, salary expectations and contactable references to the email address mentioned below.
· Reference: LS-75212-0203 · Salary: R7 000.00 – R11 000.00 (Negotiable) · Country: South Africa · Province: Western Cape · Date Posted: 02 Feb 2017 · Employer type: Tour Operator
Description: 5* Boutique Style hotel seeks qualified and experienced Reservations Manager to oversee, manage and co-ordinate their reservations department. Duties include:-
Processing booking enquiries on Apex
Quoting & sending out Pro Forma invoices
Processing deposits received
Following up on outstanding deposits timorously to ensure all bookings are confirmed
Preparation of all paperwork and ongoing liaison with Reception in regards to day arrivals
Maintaining good relationships with travel agents / tour operators
Compilation of Daily revenue reports (taking information from various sources and consolidating onto a spreadsheet)
Managing of all booking enquiries and reservations through Tour Operators (Group Bookings and FIT bookings)
Management of data capturing in regards to guest information, Tour Operator Information, agent/ origin of booking
What you need to apply for this position:-
Grade 12, Formal qualification in Hotel/ Tourism Management with a minimum of 3-5 years previous working experience in the capacity of Reservations Manager. Must be computer literate on MS Office suite as well as Apex, Opera or similar with sound administrative ability. Must have an unendorsed drivers licence.
· Reference: LS-75194-3112 · Salary: R12 000 Live in Negotiable · Country: South Africa · Province: Mpumalanga · Date Posted: 31 Jan 2017 · Employer type: Hotel
Limpopo - Upmarket lodge operation situated within Private Reserve seeks suitably qualified and experienced Front Office Manager to join their team. Duties include (but are not limited to) full operational management of Front Office department, hands on management of reservations and all related administration. Staff management, development and training as well as management of departmental budgets apply.
What you need to apply for this position:
Grade 12, Formal qualification in Tourism/ Hospitality management preferred. Minimum of 3-5 years previous working experience in Front Office Management within 3-5* properties. Must be computer literate on MS Office suite as well as Innkeeper PMS or similar. Excellent administration skills required
· Reference: LS-75102-2412 · Salary: R12 000 Live in + benefits · Country: South Africa · Province: Limpopo · Date Posted: 24 Jan 2017 · Employer type: Game Farm & Lodge
Bilingual in English and Afrikaans (French and German is Advantage)
You will need to reside in HOEDSPRUIT or surrounding area.
Please take note: If you have not been contacted within 14 days, please consider your application unsuccessful.
Your details will be held for future vacancies.
· Reference: LS-75004-0904 · Salary: On Application · Country: South Africa · Province: Limpopo · Date Posted: 09 Jan 2017 · Employer type: Game Farm & Lodge
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