"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
"I visit lodgestaff.com at least once a week, it’s a great service you offer & I always find something to read or follow up on, keep up the good work." Shane Tintinger, TsAfrika Catering Solutions
A small boutique 5* Lodge (Max 12 Guests). Situated close to Hermanus Lagoon in the Overberg.
Reporting to: General Manager
We are looking for someone who is enthusiastic, hard working with a PASSION for people and the industry. The position will involve the overall day to day running of the lodge and the management of lodge staff.
Duties: 1. Guest Care and relations 2. Management of all lodge staff, operations and functions, and ensuring that all tasks are carried out by the respective staff and within the schedules prescribed. 3. Accurate and efficient co-ordination with the General Manager, Head Chef, Farm Manager and other Staff in the planning and implementation of all hospitality functions and operations for accommodations, execution of food service, special events and conferences. 4. Training of staff and instilling a team approach in delivering excellent “Enlightened Hospitality” to all guests and visitors to the property. 5. The friendly & considerate assistance of all clients, and rectification of clients' problems, where necessary. 6. Management of all administrative duties related to the Lodge, to include: Point of Sale, stock control, guest reservations, guest check-ins and check-outs. Stock ordering and stock takes. 7. Management of all housekeeping and laundry at the lodge. 8. Oversight of Butler service and training. 9. Tasks, dictated by the operational requirements of the employer; 10. Hosting of guest and to ensure all guest requests are attended to promptly 11. Guest bills and POS entries. Collect payments from guest, and record data pertaining to funds and expenditures and prepare required paperwork pertaining to departmental functions 12. Assist with weddings and events 13. Greet and register Lodge guests. 14. Observe and monitor staff performance in order to ensure efficient operations and adherence to facility's policies and procedures. 15. Inspect guest rooms, public areas, and grounds for cleanliness and appearance. 16. Provide assistance to staff members by performing activities such as inspecting rooms, setting tables and guest delights 17. Assist with arranging external and onsite guest activities 18. Relieve General Manager when on leave
Live in, uniform. A couple will be considered if partner is a good Sous Chef (Fine Dining).
Previous Lodge management experience in a similar environment essential. Computer literate. Passion for the people and the hospitality industry. Self-starter and can use own initiative. Sober habits that can cope with pressure and dead lines. Working experience in a similar or same position. Strong knowledge of service industry. Excellent communication and management skills essential. Thorough understanding of the hospitality industry. Valid driver's license required. Team player and leadership qualities.
Relevant Hospitality Management training and qualifications will prove advantageous.
· Reference: LS-75471-2310 · Salary: R8 000 – R12 000 · Country: South Africa · Province: Western Cape · Date Posted: 23 Feb 2017 · Employer type: Game Farm & Lodge
Looking for an experienced and dynamic Lodge Manager for a 3 Star Game Lodge in Limpopo Province. The successful candidate should have at least 3 years relevant experience within a 3/4/5 Star Lodge / Hotel and will be responsible for the daily operation of all the different areas within the Lodge.
Qualifications and Experience Required
Tertiary Hospitality / Lodge Management Diploma or Similar - Essential
Previous Hospitality management experience
Good Food & Beverage background Knowledge
Excellent written and verbal English communication skills
A workable knowledge of Microsoft Word and Excel software
Financial knowledge and acumen at a reasonable level
Panstrat Hospitality System knowledge essential
Skills and Attributes Necessary
Demonstrated leadership skills and ability to foster teamwork
A commitment to internal and external customer satisfaction
The ability to work in a team environment
Understanding of cross-department dependencies & ability to work productively with all areas of the business
Ability to work under pressure and juggle multiple tasks
Problem solving and decision making capacities
Ability to delegate
Outstanding organizational and interpersonal skills
High standards of customer service
Flexible and thrives on change
Reliable and responsible
A sense of humour and a smile!
Control, manage and maintain excellent operational standards at the respective Lodge outlets including but not limited to cost control, stock control, quality control in food and beverage.
Adhere to prescribed company / Lodge standards attached with the highest level of guest and staff satisfaction.
Plan, organize, direct and control the day-to-day running of the operation as well as the associates in the outlets in order to achieve your financial targets.
Have good business acumen in dealing with all financial aspects of the operations.
Deal with all labour issues effectively in order to avoid any workplace disputes and create a harmonious environment conducive to increased associate productivity.
Provide creative solutions on any challenges within company parameters and ensure good corporate governance.
Manage with uncompromising integrity, honesty and compassion.
Remain motivated and handle pressure situations with a positive character.
Effectively report on the daily, weekly & monthly progression of the Lodge operations to Senior Management.
Establish excellent relationships with guests, and staff team in order to ensure satisfaction levels remains on a high.
· Reference: LS-75368-1401 · Salary: R12 000 - R15 000 ( negotiable based on experience) Live in, Single status, Meals provided while on duty, Additional Benefits - be discussed in the interview · Country: South Africa · Province: Limpopo · Date Posted: 14 Feb 2017 · Employer type: Game Farm & Lodge
Reports to the Resident manager and will stand in for the Resident Manager when on leave.
Drivers Licence - Essential
Strong leadership skills
Knowledge of Opera will be an advantage
Basic understanding of Excel and spread sheets
Guest relations - Most important aspect.
Minimum 5 years experience as a Lodge or Assistant Lodge Manager
Your main requirement is guest relations.
When the Resident manager is away - you will step in that position.
This can result in long hours but you have a strong staff compliment that assists when you need them. Clifftop is a busy lodge with high occupancies.
Check ins and Check outs - Opera system (can be taught)
Room checks before arrivals - Eye for Detail
Assist with stock counts and entry of stock on spreadsheets. (Excel).
Daily lodge reports (15min) - (Opera and Excel)
Weekly reports - Once a week lodge happenings
Health and Safety requirements and understanding.
Disciplinary code - not be afraid to take action against a transgression.
CONFIDENCE in what you do.
General daily lodge management and the requirements that go with each new day.
Single room with double bed en-suit bathroom (shower only), air-con, fan, table and chair and veranda.
Laundry facilities available or a charge of R150. 00 per month for washing to be done.
Company telephone in room - calls made at own cost.
Very limited cell phone signal - MTN is the better option - no signal in the camp itself.
· Reference: LS-75344-1411 · Salary: R10 000 – R12 000 per month – Live in with Meals and Uniforms (performance increase due in June possible 6 – 8%) Full provident fund paid on behalf on employee · Country: South Africa · Province: Mpumalanga · Date Posted: 14 Feb 2017 · Employer type: Game Farm & Lodge
An upmarket lodge is seeking an Assistant Manager to supervise lodge operations and ensure seamless levels of service across all facets of the business. The successful candidate must be experienced enough to provide relief to the General Manager and Lodge Manager.
Please advise your availability and provide contactable references for your last 2 positions. This is a live-in position.
Grade 12. Tertiary qualification in Hotel Management or similar. A minimum of 5 years experience in a luxury lodge environment. Solid understanding of housekeeping, reservations, stock control. The candidate that we are looking for needs to have great people management skills, must be detail orientated and a natural leader with a track record to substantiate this claim. Needs to be resourceful and able to embrace all of the challenges which come with running a lodge in a remote environment.
Must posses a valid drivers license and a PDP.
· Reference: LS-75219-0310 · Salary: R8 000 - R9 000, Depending on Experience · Country: South Africa · Province: Limpopo · Date Posted: 03 Feb 2017 · Employer type: Game Farm & Lodge
Basic understanding of budgeting, revenue forecasting, capital expenditure, stock management, costing and marketing plans for all reporting department
Skills/Requirements: Applicants must reside in Limpopo or surrounding area.
Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.
· Reference: LS-75192-3111 · Salary: Dep on exp. · Country: South Africa · Province: Limpopo · Date Posted: 31 Jan 2017 · Employer type: Game Farm & Lodge
Click on the page numbers below to see the next page of results. 12
Featured Lodgestaff Jobs
House Keeping Manager - Houghton
Salary: Dep on exp. A 4 Star Boutique Hotel is looking for an energetic Housekeeping Manager with an exceptional eye for detail and experience in 4/5 star Guest Houses/Hotels. Must have held this position previously for at least 5 years. Read More & apply
Front Office And Reservations - Hartbeespoortdam
Salary: R5 000 dep on exp. We need someone with good people and telephone skills to handle telephone, walk ins and email booking enquiries, as well as other FOH functions.Read More...
Field Guide - Johannesburg/Kruger
Salary: Neg dep on exp and qualifications. Safari operator requires permanent FGASA level 1 guides to conduct guided vehicle safaris in National Parks and in a big 5 environment.Read More...
Senior Chef - Stanford
Salary: Dep on experience. We have an exciting opportunity for an experienced chef who is enthusiastic, hard working with a passion for creating exciting food.Read More...
Direct Sales Consultant - Cape Town City Centre
Salary:Dep on Experience + Comm. One of the largest Adventure Tour Companies in Africa is seek a dynamic and experienced person to join their vibrant team of DIRECT SALES consultants. Read More...