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Job Search

Your search for Field Guide / Game Ranging in Mpumalanga returned 15 results(s). The latest jobs are listed first.


WARNING: Please do not apply for a job if you do not fit the requirements. Your application will not be considered if you are not qualified.


Search Results 1 - 10 of 15
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Field Guide - Lead Rifle - Sabi Sand
Description:
Click for a profile of Lodge Recruitments Field Guide required by world famous safari lodge located on the edge of Kruger National Park in the Sabi Sands.

The Field Guides role, together with his tracker, is to take guests on game drives and host them for their entire stay. This role also requires some co-ordination of the guests stay, ensuring that from arrival to departure they experience an original and memorable time in the African Bush. This will include game drives, walks, observatory evenings etc. The Field Guide plays a vital role in always ensuring the safety of the guests.

Skills/Requirements:
What will qualify you for this position?

  • Valid PrDP License and Driver's License
  • Valid First Aid Level 1
  • South African Citizen
  • Minimum of 3 years' experience guiding in 5 Star Establishments
  • General knowledge of legal implications of being a Field Guide
  • FGASA Level 2 minimum requirement
  • DEAT Registered (Mpumalanga)
  • THETA Registered
  • Rifle Handling POSLEC/Advanced according to current legislation
  • Trails Guide Qualification (Lead Rifle)
  • Astronomy knowledge would be an advantage
  • Off-road driving in 4x4 vehicles
  • A passion for nature, animals, conservation and the environment
  • A passion for people and creating a holistic experience, imparting knowledge about the bush
  • Basic Computer Knowledge
  • General vehicle maintenance knowledge
  • Good command of the English language, written and spoken
  • Vigour, able to cope under pressure
  • Excellent organizational and planning skills
  • Hands on approach
  • Excellent communicator
  • Anticipating guests needs and facilitating the small touches that enhance the guest experience
  • Sensitive to cultural issues/ patient with colleagues
  • Excellent social and interpersonal skills
  • Sense of ownership and pride for the guest experience
  • Attention to detail
  • Flexible attitude
  • Able to interact with guests and behave appropriately
  • Highly sociable and confident when meeting new people and able to entertain/host
  • A sense of fun
  • Well-groomed and a good sense of personal hygiene
Here's what you'd do

  • Provide an excellent game experience to high profile guests including game drives and bush walks
  • Ensure that vehicle and field guide equipment is kept in excellent working condition, assume full responsibility for this.
  • Fire arm procedures are in line with statutory requirements
  • Meet and greet and minimal hosting of guests
  • Legal and company policies relating to safety for guests and staff is adhered to
  • Assist with bush projects
  • Update Virtual Diary on Blog
  • Prompt and efficient radio contact
  • Adhere to Sabi Sand Game Reserve Game Drive Policies
The Deal

  • Permanent Employment
  • Live-in basic furnished accommodation
  • R1 120. 00 food allowance over and above salary
  • Individual gratuities left by guests
  • 50% Company Contribution on Medical Aid
  • 50% Company Contribution on in house Pension Fund
  • 20 Bed nights for family and friends annually at R500 p/p/p/night
  • Uniform provided
What we require from you

Please send your CV and attach:

  • A recent photo of yourself - head and shoulder
  • Names and contact details of references we can contact to support your application.
  • Any written references you may have from previous employers.
  • Copies of relevant qualifications and certificates.
Our pledge to you

Lodge Recruitments undertakes to respond to your application within 24 hours of receipt.

· Reference: LS-76945-1211
· Salary: Starting from R7 490 depending on experience
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 12 Aug 2017
· Employer type: Game Farm & Lodge

Field Guide / Game Ranger - Nationwide but mainly based in Kruger/Skukuza
Description:
Click for a profile of Outlook Safaris Safari operator requires permanent FGASA level 1 guides to conduct guided vehicle safaris in National Parks and in a big 5 environment, host clients, assist with minor vehicle maintenance where needed, assist with daily operations and collect and drop off clients at airport.

This is a live in position.

Skills/Requirements:
  • A minimum of 2 years work experience as a field guide.
  • A level 1 FGASA qualification or higher with theory and practical completed.
  • Registered with DEAT.
  • Minimum First Aid Level 1.


· Reference: LS-76864-0709
· Salary: Depending on Experience
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 07 Aug 2017
· Employer type: Tour Operator

Game Ranger - Kruger Park (Hoedspruit)
Description:
Click for a profile of CP Personnel Up market big 5 requires a ranger.

Skills/Requirements:
  • 2-4 years exp
  • The candidate must have a trails guide qualification
  • FGASA level 1



· Reference: LS-76826-0103
· Salary: R8 000 - R9 000
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 01 Aug 2017
· Employer type: Hotel

Game Ranger - Kruger Park
Description:
Click for a profile of CP Personnel Big 5 lodges requires Game Rangers.

Skills/Requirements:
  • Excellent skills
  • FGASA level 1, 2 and 3
  • Trial guides essential
  • PDP essential
  • Valid first Aid
  • Rifle handling
  • DEAT registered
  • Good truck record
  • Must communicate well with international guests


· Reference: LS-76825-0103
· Salary: R3 000 - R9 000 neg
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 01 Aug 2017
· Employer type: Game Farm & Lodge

Field Guide - Sabi Sands Game Reserve
Description:
Click for a profile of Hotel Staff Nelspruit Luxury 5* lodge situated within renowned private game reserve seeks suitably qualified and experience Field Guide to join their team. Duties include welcoming guests upon arrival and assisting with lodge orientation procedures. He/ She will be responsible for providing guided game drives & game walks, ensure that all vehicle and field equipment is kept in excellent condition, Ensure ongoing compliance with Firearm procedures and use; Assist with ongoing bush projects and related administration

Skills/Requirements:
What you need to apply for the position:

Grade 12, Minimum of 3-5 years previous guiding experience within Big 5 Reserves within the luxury lodge sector. Must have a minimum of FGASA 2, full FGASA Trails, be DEAT registered, THETA assessed with Rifle Handline (POSLEC), First Aid Certified with a valid, unendorsed PrDP and Drivers Licence. Previous Off Road driving experience and Astronomy knowledge HIGHLY BENEFICIAL. Must BE computer literate on Ms Office Suite.

· Reference: LS-76799-3111
· Salary: R7 300 Live in
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 31 Jul 2017
· Employer type: Game Farm & Lodge

Field Guide - Hazyview Area
Description:
Click for a profile of Hotel Staff Nelspruit Upmarket luxury lodge situated within pristine private reserve seeks suitably qualified and experienced field guides to join their team. Duties include providing informative, guided game drives whilst ensuring optimal levels of Guest safety at all times. The successful incumbent will assist with welcoming the guest upon arrival, lodge orientation and hosting of guests during mealtimes. Additional ad hoc duties include assisting with routine and preventative maintenance in and around the lodge.

Skills/Requirements:
What you need to apply for this position:

Grade 12, Diploma in Game Lodge management or similar HIGHLY BENEFICIAL. Fgasa 1, First Aid, Rifle handling (BENEFICIAL) PDP, Unendorsed drivers licence, SASSETA (beneficial). Must be computer literate on MS Office Suite. Please send through copies of your qualifications with your application.

· Reference: LS-76787-3110
· Salary: R4 500 - R5 500 Live in
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 31 Jul 2017
· Employer type: Game Farm & Lodge

Level 2 (Min) Full Trails Guide - 5* Lodge - Sabi Sands
Description:
Click for a profile of Safari JOBS POSITION OVERVIEW:

The Field Guides role, together with his tracker, is to take guests on game drives and host them for their entire stay. This role also requires some co-ordination of the guests stay, ensuring that from arrival to departure Guests experience an original and memorable time in the African Bush. This will include game drives, walks,

Star gazing evenings etc. The Field Guide plays a vital role in ensuring the safety of the guests at all times.

KEY FOCUS AREAS / RESPONSIBILITIES:

  • Provide an excellent game experience to high profile guests including game drives and bush walks
  • Ensure that vehicle and field guide equipment is kept in excellent working condition, assume full responsibility for this.
  • Fire arm procedures are in line with statutory requirements
  • Meet and greet and minimal hosting of guests
  • Legal and company policies related to safety for guests and staff is adhered to
  • Assist with bush projects
  • Update Virtual Diary on Blog
  • Prompt and efficient radio contact
  • Complete Health & Safety check-lists on a monthly basis
  • Adhere to Game Reserve Game Drive Policies

SKILLS / BEHAVIOURS:

  • A passion for nature, animals, conservation and the environment
  • A passion for people and creating a holistic experience, imparting knowledge about the bush
  • Basic Computer Knowledge
  • Stock/Equipment control
  • General vehicle maintenance knowledge
  • Basic knowledge of people management (managing Tracker)
  • Good command of the English language, written and spoken
  • Vigour, able to cope under pressure
  • Excellent organizational and planning skills
  • Hands on approach
  • Excellent communicator
  • Anticipating guests needs and facilitating the small touches that enhance the guest experience
  • Sensitive to cultural issues/ patient with colleagues
  • Excellent social and interpersonal skills
  • Sense of ownership and pride for the guest experience
  • Attention to detail
  • Flexible attitude
  • Able to interact with guests and behave appropriately
  • Highly sociable and confident when meeting new people and able to entertain/host
  • Well groomed and a good sense of personal hygiene

REMUNERATION & BENEFITS:

(DEPENDENT ON EXPERIENCE, SKILLS, QUALIFICATIONS AND SUITABILITY)

  • Permanent Employment
  • Basic salary dependent on level of qualification - entry level starting salary for negotiation - R7 490, 00
  • Live-in basic furnished accommodation
  • R1 120. 00 food allowance over and above salary
  • Individual gratuities left by guests
  • 50% Company Contribution on Medical Aid
  • 50% Company Contribution pension fund
  • Uniform provided
  • Company benefits Membership
  • 20 Bed nights for family and friends annually at very special reduced rate
WORK CYCLE:

6 weeks on, 2 weeks off

TO APPLY, PLEASE FORWARD ALL THE BELOW INFORMATION:

  • CV in a WORD document format
  • (Must be NEAT AND PRESENTABLE please - All places of employ, dates of employ and reasons for leaving must be stipulated in the CV/CV's)
  • A recent head and shoulders photograph/s to accompany your application/s
  • A minimum of 3 contactable telephonic references from current / previous employers (per applicant)
  • Written references - strong advantage
  • A personalised motivation (in respect of the position you are applying for) as to why you feel you are the ideal candidate for the position
  • Notice period / Availability to take up new positions / Availability for interviews


Skills/Requirements:
  • Valid PrDP License and Driver's License
  • Valid First Aid Level 1
  • South African Citizen
  • 3 to 5 years' experience guiding in 5 Star Establishments
  • General knowledge of legal implications of being a Field Guide
  • FGASA Level 3 preferred and no less than FGASA Level 2
  • DEAT Registered
  • THETA Registered
  • Rifle Handling POSLEC/Advanced according to current legislation
  • Trails Guide Qualification
  • Astronomy knowledge would be an advantage
  • Off-road driving in 4x4 vehicles


· Reference: LS-76758-2504
· Salary: R7, 490.00 neg. Live in + other further great additional benefits
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 25 Jul 2017
· Employer type: Game Farm & Lodge

Lead Trails Guide & Community Support Manager Couple - Sabi Sands
Description:
Click for a profile of Safari JOBS Safari JOBS is now searching for a Lead Trails Guide and Community Support Manager Couple for an award winning, luxury 5* safari lodge situated within the Sabi Sands - Mpumalanga.

This is your chance to work for one of the best 5* safari lodges in the country!

KEY RESPONSIBILITIES:

LEAD TRAILS GUIDE:

  • Provide an excellent game experience to high profile guests including game drives and bush walks;
  • Ensure that vehicle and field guide equipment is kept in excellent working condition - assume full responsibility for this;
  • Fire arm procedures are in line with statutory requirements;
  • Meet and greet and minimal hosting of guests;
  • Legal and company policies related to safety for guests and staff is adhered to;
  • Assist with bush projects;
  • Update Virtual Diary on Blog;
  • Prompt and efficient radio contact;
  • Complete Health & Safety checklists on a monthly basis;
  • Adhere to Game Reserve Game Drive Policies
COMMUNITY SUPPORT MANAGER:

  • Supervising all current projects as set out by the Project Manager;
  • Networking to build contacts and to keep the ones we already have;
  • Keeping all records of meetings and communications on file;
  • All paperwork is signed by relevant people and filed in files in office;
  • Contracts, meeting minutes and discussions are recorded and filed;
  • Any issues, needs and problems to be immediately communicated with the General Managers;
  • Must keep excellent records of all expenses incurred as per the financial record template;
  • Must provide excellent communication to General Managers and the Project Manager regarding work done;
  • Carrying out various all administrative tasks such as guest emails, donor relations, supplier relations and lodge team and guests;
  • Must provide a monthly written report including a summary of work done, and financial records including expenses incurred and income received;
  • Ensuring accurate communicate with the Lodges re bookings and posting charges on Protel;
  • Reconciliation of accounts with the lodge Financial Controller on a monthly basis;
  • Monthly newsletters to be drawn up for the guests of what's been happening in the projects the previous month;
  • Updating Facebook page daily if need be;
  • Writing monthly blogs for the lodge blog;
  • Visiting guests at the Lodge and Hosting of guests between the lodge properties in the evenings - 2 to 3 times in a two week period.
REMUNERATION & BENEFITS:

(DEPENDANT ON EXPERIENCE, SKILLS, QUALIFICATIONS AND SUITABILITY)

LEAD TRAILS GUIDE

  • Permanent Employment;
  • Basic Salary dependent on level of qualification - entry level starting salary for negotiation - R7, 490. 00;
  • Live-in basic furnished accommodation;
  • R1, 120. 00 food allowance over and above salary;
  • Individual gratuities left by guests;
  • 50% Company Contribution on Medical Aid;
  • 50% Company Contribution on Pension Fund;
  • Company membership benefits;
  • 20 Bed nights for family and friends annually at R500 p/p/p/night;
  • Uniform provided
COMMUNITY SUPPORT MANAGER:

  • Permanent Contract of Employment
  • Basic monthly Salary R15 000. 00
  • 50% Company Contribution on Medical Aid
  • 50% Company Contribution on Pension Fund
  • Company membership benefits
  • 20 Bed nights for family and friends annually at R500 p/p/p/night
  • Live-in basic furnished accommodation provided (possible sharing)
  • Monthly Food allowance of R1 600. 00 at the lodge shop
  • Rubbish bags, TP and laundry powder will be provided
  • Computer, internet and Office use
  • Company Cell phone
  • Company vehicle for work purposes
WORK CYCLE:

6 weeks on / 2 weeks off (Definite for Trails Guide)

Community Support Manager - Leave cycle to be discussed /May be required to work weekends and public holidays & due to the nature of the business you may be required to work over time - same cycles will try to be accommodated as best possible in line with operational requirements.

TO APPLY, PLEASE FORWARD ALL THE BELOW INFORMATION:

  • CV in a WORD document format
  • (Must be NEAT AND PRESENTABLE please - All places of employ, dates of employ and reasons for leaving must be stipulated in the CV/CV's)
  • A recent head and shoulders photograph/s to accompany your application/s
  • A minimum of 3 contactable telephonic references from current / previous employers (per applicant)
  • Written references - strong advantage
  • A personalised motivation (in respect of the position you are applying for) as to why you feel you are the ideal candidate for the position
  • Notice period / Availability to take up new positions / Availability for interviews


Skills/Requirements:
MINIMUM REQUIREMENTS/QUALIFICATIONS/EXPERIENCE:

LEAD TRAILS GUIDE:

The Field Guides role, together with his tracker, is to take guests on game drives and host them for their entire stay. This role also requires some co-ordination of the guests stay, ensuring that from arrival to departure they experience an original and memorable time in the African Bush. This will include game drives, walks, observatory evenings etc. The Field Guide plays a vital role in ensuring the safety of the guests at all times.

  • Valid PrDP License and Driver's License
  • Valid First Aid Level 1
  • South African Citizen
  • 3 to 5 years' experience guiding in 5 Star Establishments
  • General knowledge of legal implications of being a Field Guide
  • FGASA Level 3 preferred and no less than FGASA Level 2
  • DEAT Registered
  • THETA Registered
  • Rifle Handling POSLEC/Advanced according to current legislation
  • Lead Trails Guide Qualification
  • Astronomy knowledge would be an advantage
  • Off-road driving in 4x4 vehicles
COMMUNITY SUPPORT MANAGER:

The primary role of the Community Support Manager is to effectively lead activities and create a portfolio of community-based projects that will bring social and economic benefit to communities in the reserves region in Mpumalanga Province. The successful candidate will be able to effectively lead administration and financial records of the projects working hand in hand with Project Manager.

  • Tertiary education in administration, computer literacy and financial reporting;
  • Proven track record in budget management and transparent financial management;
  • Strong inter-personal skills;
  • Ability to work in demanding environment;
  • Community-centred approach to development;
  • Strong organizational skills;
  • Events management for community functions;
  • Valid South African Driver's licence - PDP advantage not mandatory.


· Reference: LS-76750-2503
· Salary: R25, 210.00 Neg. + Full Live in + further benefits
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 25 Jul 2017
· Employer type: Game Farm & Lodge

Senior Trails Guide & Spa Therapist-lodge Anchor Couple - Hazyview
Description:
Click for a profile of Bright Recruitment My client is now searching for a Lead Trails Guide and Spa Therapist-Lodge Anchor Couple for a world-renowned, luxury 5* game lodge situated within a Big 5 game reserve in close proximity of the Hoedspruit area - Limpopo.

MINIMUM REQUIREMENTS:

LEAD TRAILS GUIDE:

  • Min 5 years' experience as a field guide in a big five area
  • Min FGASA Level 2
  • CATHSSETA Accredited
  • Full Trails
  • First Aid Level 1
  • DEAT/NDT registered
  • Drivers licence with valid PDP
  • Must be well spoken and presentable
  • Be mature & professional with sober habits
  • Applicant preferably older than 28 years
SPA THERAPIST:

  • Grade 12
  • 1 - 2 years' experience in Spa & Lodge industry - advantage
  • 2- 3 years training in Somatology
  • Cidesco/ITEC International Certificate - advantage
  • Drivers licence with valid PDP
  • (PDP can be applied for upon offer of position if the candidate does not currently possess one)
  • Must be well spoken and presentable
  • Be mature & professional with sober habits


Skills/Requirements:
LEAD TRAILS GUIDE:

  • Day/Night guided game drives;
  • Assist with safari related activities;
  • Hosting of guests;
  • Routine & Preventative vehicle maintenance;
  • Assist with social media & monthly newsletters;
SPA THERAPIST:

  • She would generally be required to do max 2 - 3 spa treatments a day so would also need to be prepared to be involved in other lodge duties.
  • It is a great role for an ambitious hard working young lady who would like to progress her skills and responsibilities and there is plenty of growth available within the role.
SPA DUTIES:

  • Performing wellness treatments as required by guests such as massages, aromatherapy, facials,
  • Pedicures & manicures;
  • Introducing the spa menu to new arrivals;
  • Hygiene and presentation of the spa to a 5* standard;
  • Re-stocking and storage of spa treatment products as required;
  • Overall responsibility for checking that the gym and sauna is suitable for guest use;
  • Assistance with the promotion and marketing of the spa as required;
OTHER LODGE / LODGE ANCHOR DUTIES:

  • Responsibilities when not doing treatments will differ every week.
  • Assisting with the smooth running of the lodge administration office by performing delegated duties as requested from time to time. Some duties will include assistance with overseeing housekeeping, curio sales and activity bookings as well as preparing sundowners.

SALARY:

LEAD TRAILS GUIDE Please advise your min neg. salary expectation upon application  SPA THERAPIST R6, 000.00 – R 7, 000.00 per month depending on experience + 10% commission on spa treatments



· Reference: LS-76732-2501
· Salary: Depending on experience + 10% commission on spa treatments
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 25 Jul 2017
· Employer type: Game Farm & Lodge

Head Field Guide - Sabi Sand Wildtuin
Description:
Purpose:

To effectively manage and co-ordinate all aspects of the game viewing experience in line with our agreed standards. To operate in accordance with company policy and objectives whilst maximising the guest experience and at the same time ensuring budgets are met. To be working closely with the General Manager to effectively conserve the fauna and flora on the property with a high regard for ecological values.

Responsibilities:

Management of the team:

  • To manage the Field team consisting of Field Guides in line with our people Policy
  • Responsible for the performance and motivation of the team through day-to-day feedback and carrying out regular performance and development reviews in line with the P&D review schedule
  • Where applicable, implement the disciplinary and grievance procedures in a fair and consistent manner and in consultation with the General Managers.
  • Ensure that allocations and time off are demonstrably fair and equitable
  • To liaise with management on welfare and performance matters for the team.
  • Responsible for the training and development of the team to ensure effective job performance and delivery of standards of service and product.
  • Ensure daily contact with the entire team
  • Ensure rangers are kept busy when not driving, and not sitting at home. When a ranger is not driving it does not mean that it's a day off.
  • To ensure the highest level of personal presentation at all times i. e. Uniforms etc in order to proudly ascertain that the team maintains the same level of personal presentation
  • Ensure Uniform for the team is regularly replaced as necessary in line with budget and obtain approval from General Managers on any changes to specification of uniform to ensure quality and consistency of product
Maintenance of Vehicles

  • Ensure that the Game Viewers are well maintained, that the fabric of the vehicles are of the highest standard and that day to day checks and regular services are carried out to achieve this.
  • To ensure that the company Policy and Procedure is strictly adhered to with regard to vehicles and authorised Drivers.
  • Carry out regular checks on all Game Drive Vehicles, ensuring that the highest standard is maintained.
  • Ensure records are kept to allow for follow up of vehicle services/maintenance
  • Refer any major issues to the General Managers.
  • Carry out regular checks on Log books to ensure they're kept up-to-date and filled in according to policy
  • To ensure that all members of the field team are up-to-date with Licenses and PDP's, always ensuring that the company is never at risk of disobeying the law.
Vehicle Viewing Aids/Equipment/Facilities

  • Ensure that the equipment and vehicle viewing aids (first aid kits, cooler boxes, books, binoculars, blankets, ponchos, spotlights etc. ) and facilities provided for our guests are in line with our standards.
  • Carry out inventory counts of all equipment according to the schedule.
  • Ensure that all items are used and stored effectively to prevent damage, breakage or loss.
  • Order items to maintain par stocks with regard for Stores procedures, delivery timescales and budget.
  • Liaise with General Manager on any changes to specification of equipment to ensure quality and consistency of product.
  • Where inventory counts or ordering are delegated, the Head Field Guide must oversee and countersign.
  • To ensure all accidents are reported and incident reports compiled and insurance claims are processed where applicable according to company policy
Communication

  • Effective communication at all levels within the team and with other departments including support departments (e. g. maintenance/workshops etc. )
  • Follow the meeting schedule and prepare contributions to ensure that all relevant matters are addressed. (includes attending HOD meetings)
  • Hold team meetings and one-to-one's with your team on a regular basis - to include trackers.
  • Ensure that information given at meetings is cascaded to your team members as appropriate.
  • Ensure that when taking decisions, all relevant parties are advised in a timely manner to allow for planning and scheduling.
  • Communicate relevant issues to the General Manager in a timely manner.
  • Ensure that a member of the Rangers represents the department at SCC meetings
  • Ensure that memos posted are shared with your team
  • To be on stand-by or arrange a stand-by to always be contactable by radio/mobile phone to assist with arrivals, departures, daily errands and emergencies, in particular fire and animal related issues
  • To compile a month end report for the General Manager by the 5th of each month
  • To ensure a detailed handover is compiled for your assistant and ensure the department is handed over sufficiently prior to going on leave, ensuring there is sufficient time for handover both prior to and upon return from leave
  • To work closely with other Head Field Guides in the SSGR to ensure a harmonious atmosphere out in the field

Guest Game Viewing Experience & Standards

  • Ensure the guest experience meets our standards and the guests expectations are met and exceeded where possible through an exceptional Game Viewing delivery
  • To co-ordinate and oversee all decisions relating to day-to-day delivery of the guest game viewing experience.
  • To ensure all field guides meet and greet guests on arrival and departure.
  • Maintain the game drive standards and procedures as documented and ensure consistency throughout the team to curb service delivery discrepancies
  • To adhere to SSGR standard operating procedures and make sure all Silvan rangers are aware of the SOP's. Silvan must lead by example.
  • Maintain radio communication procedures in line with policy and ensure consistency throughout the team to curb discrepancies
  • To hold regular reviews in conjunction with General Manager to ensure highest standards are maintained, and appropriate changes are agreed, documented and training given as necessary.
  • Join drives where appropriate to maintain standards with regard to Radio use, ‘big fiving', drink stop location and set-up, etc.
  • To manage guest expectations and requests (and help the team to manage this) in line with our ability to provide the best possible experience.
  • To actively seek guest feedback whilst guests are in camp and to respond in an appropriate manner.
  • To investigate and resolve any guest complaints where appropriate and consult with the General Managers where necessary, always bringing guest unhappiness to the GM's attention
  • To review guest feedback forms and take action where appropriate, sharing positive and constructive feedback with the team.
  • To ensure the complete Silvan Experience is offered to guests including walks and promoting other activities such as spa and gift shop.
  • To plan effective allocations to facilitate guest needs according to nationality, family size, special requests and general guest requirements to the best of your ability.
  • To be available to host or dine with guests when invited or required; to ensure the guides team comply to this as well
  • To communicate relevant guest issues to the Lodge team or General Manager as appropriate
Animal safety procedures/Security/ Health & Safety

  • Ensure the security and health & safety of our guests, staff and other visitors by following all company procedures. To ensure guest and staff safety with regard to Animals and support team members to ensure guest compliance.
  • Carry out regular checks and review safety aspects of the field guide's role with regard to hazards or dangerous practices; action and report any concerns to the General Manager without delay
  • Ensure all First Aid Kits and fire fighting equipment allocated to your team are kept stocked and checked on a regular basis according to Policy, ensuring that health & safety check-lists are completed as per procedure
  • Compile action plans and carry out tasks as appropriate based on debriefs from RISK assessment company and six-monthly statutory audits.
  • Ensure all guests are fully briefed on animal safety as part of pre-drive and pre-walk briefings and support team members to ensure guest compliance.
  • Take immediate action on any issue that impacts on such matters that may result in serious injury and communicate issues and actions to General Manager
  • Ensure company procedures relating to game drive/walk procedures/security/ health & safety are followed and immediately report any discrepancies.
  • To fully participate and fulfil obligations as a member of the Health & Safety committee
  • To form part of the new staff induction process, ensuring all new starters are briefed on animal safety
Training, Qualifications and Legal Implications

  • Ensure the conservation team fulfils all legal and statutory requirements in terms of being field guides and maintain a legally qualified team of guides & trackers.
  • Ensure entire team is compliant to the following qualifications:
  • FGASA requirements
  • Drivers Licenses incl. PDP
  • First Aid Training
  • Ensure the team is continually kept up-to-date by ensuring monthly Game Drive/Walk evaluations - records must be kept of this as in-house-training
  • Ensure continuous skills development within the team by arranging regular astrology training, first aid/emergency training, snake/reptile talks, scorpion training etc
Property/Conservation/Ecology

  • Ensure the Silvan Property is ecologically sound at all times by managing growth of alien species and ensuring roads, clearings and fire-breaks are maintained to the highest standard.
  • To work with the team to ensure all roads on the property are maintained to the highest standard by allocating bush work during quiet times, alternatively arranging casual workers in when own team is not available due to occupancy/operational requirements.
  • To assist with problem animals in and around Lodges or staff villages
  • To ensure Silvan Property is free of litter and arrange regular clean-ups/rubbish runs
  • To ensure areas damaged by vehicles during rainy season are rehabilitated
Budget Control

  • Implement systems to control all costs in line with budget
  • Implement and maintain systems to control costs such as viewing aid replacements, cool boxes, and uniforms and support Managers in Purchasing and Procurement to control beverage cost where applicable to your department.
  • Takes steps to minimise wastage and ensure that usage is appropriate.
  • To review cost centres and take a proactive approach to control.
Sales & Profitability

  • Maximise sales and profitability wherever possible, whilst maintaining standards
  • To take action as appropriate to protect profitability in line with procedures and without decreasing standards.
  • To actively sell additional guest experiences e. g. Spa, gift shop, community trips etc.
Planning

  • To effectively plan ahead to ensure the smooth running of the Conservation/Game Viewing department and allow sufficient time for support departments to schedule effectively.
  • Review day sheets on the day prior and identify issues that require planning and action
  • Ensure that allocations are done in a fair and consistent manner, making sure that the number of guest never exceeds 6 on a vehicle.
  • Review guests' special requests sheets on a weekly basis for the following two weeks and work with the team to plan special events (e. g. weddings, bush dinners etc. ), notify relevant departments in support of their effective planning.
  • To diarize deadlines and the actions needed on a daily basis to meet them.
To maintain total confidentiality as to the identity of guests staying at the lodge. Breaches of this nature will be treated most seriously under the disciplinary code.



Skills/Requirements:
  • A Mentally Mature individual, Not Age related at all.
  • Well versed in working with people and with Guests and the concept of Mentoring and creating legacy within a strongly bonded fraternity.
  • Minimum of FGASA level 2, With Trails, DEAT, etc.
  • Previous roles of being HEAD Guide vital within a five star environment.
  • Strong Leadership skills, without the need to Micromanage.
  • Minimum of 5 years in similar Role advantageous.


· Reference: LS-76698-2011
· Salary: Dep on exp.
· Country: South Africa
· Province: Mpumalanga
· Date Posted: 20 Jul 2017
· Employer type: Game Farm & Lodge


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