"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
"I visit lodgestaff.com at least once a week, it’s a great service you offer & I always find something to read or follow up on, keep up the good work." Shane Tintinger, TsAfrika Catering Solutions
An upmarket Restaurant and Function Venue situated in the West Rand. The Estate has 1 Chapel and 4 Venues which cater for events, weddings for up to 350 pax and conferences for up to 100 pax. The restaurant does Buffets over the weekend and a la carte during the week. There is also a B&B on Site.
Predominantly filling a Reception and Reservations function for the Restaurant, Venue and B&B. Meeting and Greeting Guests, Assisting with Reservations via email, Web Channels and Telephonic Enquiries. Will assist with Wedding/Function site inspections. Predominantly 8-5 working hours. Weekends required. Seeking a more mature candidate with great communication skills.
Computer Literate. Organized and efficient. Very well presented (Ambassodor and first impression). Competent and meticulous working methods. Service Orientated. Strong Communication skills. Good Written and Spoken English essential. Fully Bilingual in English and Afrikaans Ideal.
Relevant Hospitality Qualifications are an advantage but not a requirement.
· Reference: LS-76721-2408 · Salary: R10 000 Negotiable · Country: South Africa · Province: Gauteng · Date Posted: 24 Jul 2017 · Employer type: Restaurant / Coffee Shop
This busy bakery based in an upmarket Shopping Center is looking for a FOH/ Guest Liasion to welcome and host clients. The ideal canidate needs to be friendly and quick on thier feet. It is a fast paced environment and requires alot of attention to detail.
Meet and greet
Assist with cash up
Ensure menus and stock levels are correct and managed
Assist in training staff
· Reference: LS-76686-1908 · Salary: R10 000 - R15 000 · Country: South Africa · Province: Gauteng · Date Posted: 19 Jul 2017 · Employer type: Restaurant / Coffee Shop
A 5* hotel seeks to employ an Assistant FOM to assist in the general day to day running of the Front Office Department of this 100 roomed hotel. Will be required to work shifts and be responsible to the Front Office Manager and Rooms Division Manager. Must have experience in and knowledge of all policies and procedures related to Front Office management, including disciplinary policies and procedures.
At least three years’ experience in the same or similar position at a 4 or 5 star hotel.
Tertiary qualification at hotel school or similar will be an advantage
The Successful candidate is required to have strong administrative and managerial skills.
Strong people and communications skills.
Must be computer literate and must be familiar with Apex front of house system or a similar related system.
Will be required to assist in management and training of the front office staff.
Must be proficient in English and have valid driver’s licence and own transport.
CURRENTLY HOLDING THE POSITION ADVERTISED
Applicants to please send AN updated cv starting with current employment and also reflecting hotel or company descriptions as well as contact EMAIL details of last three DIRECT SUPERIORS FOR REFERENCE CHECKS – THIS IS ESSENTIAL
Head and shoulders photo
Only candidates with the above specific experience need apply. Applicants who do not have the essential requirements, will not be contacted, communicated with or replied to. Open to South African citizens only.
· Reference: LS-76674-1509 · Salary: R 9000 · Country: South Africa · Province: Gauteng · Date Posted: 15 Jul 2017 · Employer type: Hotel
A hospitality services company, based in Centurion, are currently looking for a JUNIOR reservation/marketing consultant to start as soon as possible.
Salary: R4000 - R5000 per month (with possible commission structure) Salary will be reviewed after 3 months
Hours: Mon - Fri 08:00 - 17:00 (every other weekend - work from home over weekends)
Skills/Requirements: Knowledge / qualifications:
Experience with reservations and channel managers are a bonus (Semper / Nightsbridge)
Good attention to detail
Must be able to work independently
Microsoft Office including a good knowledge of Excel
Very good knowledge of internet browsing and competitor comparisons
Knowledge of the hospitality industry and most important the accommodation sector
Knowledge of OTA such as Booking. com, SafariNow, Expedia, Travelground, Rooms for Africa, etc.
Certificate in hospitality and or marketing
Bilingual (Afrikaans & English read, write and speak)
Driver's license and own transport
Doing quotes, taking reservations and processing payments for reservations
All admin. Related to reservations from communicating with clients to handing over the reservation to the establishment making sure all guest requirements have been communicated clearly to the property
Processing the reservation on the system, creating invoice and sending it to clients
Follow up on outstanding payments and assisting with possible extras like booking activities and transfers
Recon of all bookings at the end of the month for OTA's, travel agents, direct bookings, etc.
Updating the monthly financial sheet in Excel
Creating, updating and maintaining online listings for establishments on OTA channels (websites) like Booking. com / Expedia / SafariNow / Lekkeslaap / Travelground / etc.
Collecting data on new market trends
Social media updates
Compiling of month end reports
Running promotions and specials online
Communication between OTA's and Channel manager (Nightsbridge)
· Reference: LS-76645-1409 · Salary: R4 000 - R5 000 · Country: South Africa · Province: Gauteng · Date Posted: 14 Jul 2017 · Employer type: Leisure Company
Busy limited service hotel with breakfast service. Seeks a young graduate who is fully computer literate on a hotel booking system. You will do some reception duties but also full night audit shifts.
Hotel school graduate, with completed In service training. You should have very reliable transport or your own car for the night shifts.
· Reference: LS-76545-17 · Salary: R6 000+ 100 % medical aid + 50% provident , night allowance · Country: South Africa · Province: Gauteng · Date Posted: 10 Jul 2017 · Employer type: Hotel
Guest relations, assisting customers with queries, concierge type duties etc. Working with Front Office staff to ensure the hotel receptions and casino areas run well
Hotel School Diploma, previous Guest relations experience in a 4 or 5* environment. A European Language ( French, german, Swiss Italian etc ) a huge advantage. Polished and well groomed with a very positive attitude. Knowledge about Gauteng, any tourist opportunities etc would be advantageous.
· Reference: LS-76545-15 · Salary: R 15,000 neg · Country: South Africa · Province: Gauteng · Date Posted: 10 Jul 2017 · Employer type: Hotel
KEY AREAS OF RESPONSIBILITY Guest relation enquiries., Concierge related enquiries, Checking guests in and out of the hotel. Maintaining guest accounts and processing POS transactions during their stay. Processing of banking daily. Dealing with any and all special needs or requests from guests during their stay., Assisting with reservations for guests. Responsible to operate within the Policies and Procedures of the on relief Night Hotel. Maintaining the standards of a 5* luxury hotel., Performing Night Audit duties when Audit. The Key Areas of Responsibility can be found on the Night Audit Job Description.
REQUIREMENTS At least 2 years experience as a Front Office Receptionist/Night Audit in a 5* hotel, OPERA knowledge is essential, Computer Literate MS Office Excellent Communication Skills fluent in English, Energetic, vibrant, friendly disposition, Well-groomed and professional appearance, Excellent Guest Relations, Basic mathematics and accounting knowledge, Able to work under pressure, Able to work shifts Hospitality Qualification (Bachelor s Degree/Diploma)
· Reference: LS-76545-05 · Salary: R8,000 highly neg - R10,000!! · Country: South Africa · Province: Gauteng · Date Posted: 10 Jul 2017 · Employer type: Hotel
Description: Kendrick Recruitment are seeking a Retail Travel Consultant for a group of luxury 5* lodges. Salary will be market related.
Creative planning and designing of itineraries
Managing the reservations process for bookings in a manner which ensures guest budget is achieved
Handling of bookings from quote to finalizing, invoicing and travel documents
Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
Emergency duty will be on a rotational basis as per the Retail Emergency BOP
Working hours early and late shift on a weekly rotational basis
Calm and professional manner of servicing agents and guests
Proactive selling of our products and services ensuring the best possible safari for the guests
An independent, curious and “can do it” nature
Upholding the values of the company. Care of the people, Care of land and Care of the wildlife
A passion for delivering service excellence
An in-depth knowledge of Tourplan advantageous
A good knowledge of South Africa, Southern and East Africa preferable
A willingness and aptitude to learn
Skills/Requirements: SKILLS REQUIRED:
Communication skills and a good command of the English language with
Time & desk management
Attention to detail
Elaborating in writing explanations or descriptions
Working in an orderly manner
Exceptionally customer focused
Good interpersonal skills
Sense of urgency
Passionate about guest delight
Diligence and self-motivation to meet deadlines and keep on top of your job
Willingness/ability to share information and teach and inspire others
PREVIOUS WORK EXPERIENCE REQUIRED:
Minimum of 4 - 6 years previous inbound tour consulting experience required
Should you meet the above-mentioned requirements please send us your CV and a professional head and shoulders photo today. Good Luck!!
· Reference: LS-76471-3012 · Salary: Market Related · Country: South Africa · Province: Gauteng · Date Posted: 30 Jun 2017 · Employer type: Game Farm & Lodge
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