An upmarket Hotel situated in Centurion.
Ensuring that the minimum Guest Service Standards are understood and maintained from a conferencing perspective. Monitoring all potential, provisional and confirmed function bookings and that the use of facilities and revenue is optimized. Securing all inquiries and tentative bookings Oversee the coordinating Team and ensure all conferences and events are properly planned and quoted for. Maintaining effective operations by constantly liaising on activities, progress and results with F&B Management. Ensure proper yielding procedures are in place to ensure maximum profitability of the department Drawing up of contracts and ensuring they are signed and deposits paid. Manage and oversee the daily operation of the Banqueting department in line with the Guests' expectations and the Hotel's standards. Forecasting and anticipating volumes of business to ensure Staff are scheduled accordingly. Duty Management Shifts Control over operating as well as consumable equipment is maintained. Training of Staff and trainees in line with the Hotel's standard. Compiling of Departmental reports Compile weekly Function Sheets and update daily as required ensuring all relevant departments are informed. Administration prior and after each event, accurate billing for the function is recorded and such information and supporting documentation is passed on to Accounts. Dealing with Guest comments / requests promptly and in a courteous fashion.
Medical Aid and Provident Fund Contributions.
Minimum of 2 years' experience within a food & beverage management. Exceptional computer literacy with specific efficiency's on MARSHA, GRAM, Opera, Microsoft Excel, Word and Outlook. Fully literate with the ability to read, formulate and understand departmental stats, financial statements, reports. Ability to work shifts: morning, evening and late shifts. Must be Guest and service driven Must be able to maintain physical stamina to personally supervise areas of responsibility.
Minimum Grade 12 or equivalent qualification required. National Diploma in Hospitality/Food and Beverage Management or similar qualification would be advantageous.
· Reference: LS-75456-2110
· Salary: R13 000
· Country: South Africa
· Province: Gauteng
· Date Posted: 21 Feb 2017
· Employer type: Hotel