"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
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To ensure that the agreed budgeted targets are achieved or bettered
To ensure a prompt, courteous response within 24 hours and a follow up is done for all enquiries
To ensure that once a booking is confirmed, all details and requirements are noted, using a check list, so that nothing is forgotten
To liaise or ensure liaison with the client a few days before the function to confirm exact numbers, in turn informing the appropriate departmental heads
Advise all Department Heads in a weekly meeting of forthcoming events.
Advise General Manager by the 10th of each month of upcoming functions for the following month, in order for all departments to be staffed correctly to meet requirements
To ensure that bands, discos, or entertainment have been booked as directed, where applicable or requested.
To check the function room, ante rooms and toilets for cleanliness before guests arrive, table layout and stipulated specific requirements to enable shortcomings to be rectified
To greet the host and circulate during the course of the function to ensure availability in the event of a problem or complaints
To ensure that all the necessary charges have been allocated on opera before the account is finalised and sent to the client
Print daily Group Blocks Report, write comments and submit to Proprietor along with all Front Office documents
To adhere to standard operating procedures as laid down.
Ensure that the Wedding/Conference reports are updated daily on Z drive.
Banqueting Deposit Due Report and General Deposit Report submitted to General Manager twice on a weekly basis.
Compile and submit reports on conferences over R100 000 per month on a monthly basis to Marketing Manager
All provisional reservations to be followed up to ensure no business lost.
Grade 12 and Diploma in Hospitality
Minimum three years as a Banqueting co-ordinator in a three star establishment (or equivalent)
Makes constructive suggestions; prepares for problems or opportunities in advance; creates novel solutions to problems.
Makes sound decisions; bases decisions on fact rather than emotion; analyzes problems skillfully; uses logic to reach solutions.
Works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers.
Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work.
Commitment to Safety
Understands, encourages and carries out the principles of integrated safety management; complies with safety policies and procedures; completes all required H&S training, facilitate H&S meetings.
Support of Diversity
Treats all people with respect; values diverse perspectives; provides a supportive work environment for the multicultural workforce; applies the Company's philosophy of equal employment opportunity; treats others fairly without regard to race, sex, color, religion, or sexual orientation; seeks and considers diverse perspectives and ideas.
Must have excellent ability to communicate in English, including being able to speak, read and write in English.
Additional Skills Requirements:
Organisation/ Time management: Must be able to plan time properly to ensure all projects are completed on time.
Discipline: Must be willing and able to conduct disciplinary interventions and counselling's with subordinate staff.
· Reference: LS-74996-0609 · Salary: 7 000.00 DEP ON EXP · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 06 Jan 2017 · Employer type: Hotel
Responsible to operate within the policies and procedures as set out in the operating manual
To perform Food and Beverage Duty Manager Shifts when on duty covering all Food and Beverage Operations
Make regular visits to the Food and Beverage areas to evaluate quality of product and be regular contact with guests, check customer's satisfaction, communicating relevant points to HODs. To train staff as and when necessary. To competently handle any Industrial relations issues within the food and beverage department. To ensure that an efficient system of storage and issuing of stock is maintained and to investigate, remedy and control any shortfalls via relevant ledgers and tight security. To assist the Food and Beverage HODs, the Financial Controller and the F&B Manager in producing budget figures for the department and ensuring that costs are kept within budgeted
A degree or diploma in Food and Beverage Management
2 years' Experience as an Assistant Food and Beverage Manager or similar in 4/5 star properties
Good Communication and Team Organizer
· Reference: LS-74816-2403 · Salary: R10 000 · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 24 Nov 2016 · Employer type: Conference Venue
Luxury Lodge is seeking a qualified and experienced Banqueting / Conference Manager - MUST BE FEMALE
Matric and / or Diploma in Hotel Management as a minimum
Must have at least 3-5 (five) years experience within same position in 4* hotels
Must be well groomed FEMALE will be required to be a self starter who communicates well and is able to run a tight ship
Must be able to work under pressure and must be able to identify problems, resolve and implement solutions effectively must adhere to Company policies, procedures, rules and regulations at all times
· Reference: LS-74813-2403 · Salary: R16 000 · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 24 Nov 2016 · Employer type: Game Farm & Lodge
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