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Description: Vacancy is Open in Pietermaritzburg in KZN for a Front Office And Events Manager :
Key responsibilities are :
Management and coordination of Reception
Management and coordination of Reservations
Management and coordination Conference, Banqueting and events
Management and coordination of all activities on the property.
Skills/Requirements: Qualifications, Experience and Competencies
General education related to hospitality, on Junior or middle management level.
At least 5 years' experience within the hospitality industry
3 + years Reception / Reservations
1+ years Conference, Banqueting and events
1+ years as Supervisory or Managerial role
Excellent written English and copy-writing skills.
Proficiency in Word, Excel, PowerPoint.
Skilful in project planning/ tasks and able to prioritize projects/ tasks.
Highly managerial capacities
Highly organized and efficient individual
Pro-active and result driven Flexible
Both team player and captain (hands-on)
Ability to adapt vision and proven flexibility
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management — Knowledge of business and management principles involved in planning, resource allocation, leadership, and coordination of people and resources.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Time Management — Managing one's own time and the time of others.
Live in Position
Possible night shifts
Weekend, Sunday and public holiday shifts
· Reference: LS-76589-1108 · Salary: R15 000 · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 11 Jul 2017 · Employer type: Game Farm & Lodge
To ensure that the agreed budgeted targets are achieved or bettered
To ensure a prompt, courteous response and follow up to all enquiries
To ensure that once a booking is confirmed, all details and requirements are noted, using a check list, so that nothing is forgotten
To liaise or ensure liaison with the client a few days before the function to confirm exact numbers, in turn informing the appropriate departmental heads
Advise all Department Heads in a weekly meeting of forthcoming events.
Advise General Manager by the 10th of each month of upcoming functions for the following month, in order for all departments to be staffed correctly to meet requirements
To ensure that bands, discos, or entertainment have been booked as directed, where applicable or requested.
To check the function room, ante rooms and toilets for cleanliness before guests arrive, table layout and stipulated specific requirements to enable shortcomings to be rectified
To greet the host and circulate during the course of the function to ensure availability in the event of a problem or complaint
To ensure that all the necessary charges have been allocated on opera before the account is finalised and sent to the client
Print daily Group Blocks Report, write comments and submit to Proprietor along with all Front Office documents.
REMUNERATION & BENEFITS:
50% medical aid
50% Provident Fund
Must be prepared to work shifts and work on weekends and public holidays.
Kwa-Zulu Natal - Drakensberg
QUALIFICATIONS / SKILLS / BEHAVIOURS:
Diploma in Hospitality
3 years hospitality experience
Good Guest relations skills
Commitment to Safety
Support of Diversity
· Reference: LS-76327-1912 · Salary: R12 000 - R13 000 Live In (Dep on Exp.) 50% medical & provident. · Country: South Africa · Province: KwaZulu-Natal · Date Posted: 19 Jun 2017 · Employer type: Hotel
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