"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
"I visit lodgestaff.com at least once a week, it’s a great service you offer & I always find something to read or follow up on, keep up the good work." Shane Tintinger, TsAfrika Catering Solutions
We are looking for a Butler - someone who strive to deliver a level of personalised service that exceeds the expectation of the guest.
The ideal candidate will have excellent communication skills, must be able to work under pressure, be able to multi tasks and have an eye for detail.
A minimum of Grade 12 or equivalent, a valid driver's license with PDP with 2 years experience in a 5* Hotel in a Front Office / Reception / Porters or F&B environment is required. The ideal candidate must be computer literate and must have received Butler Training.
Working knowledge of Opera/Micros/Fidelio would be advantageous.
Duties include, but are not limited to:
Customer service delivery - receiving guests upon arrival; carrying out in-room check-ins; taking orders, setting up & serving; attending to all guest needs e. g. tours/transfers, laundry, shoe shining; serving guests in the lounge/library/bar for breakfast, high tea and cocktail hours
Operational activities - ensure rooms & public areas are clean, report deviances to RDM; create a sense of presence by maintaining a high degree of visibility with guests & staff
Administration - record of guest requirements; log books recorded as needed.
IMPORTANT: We are looking for candidates who reside in George / surrounds, who are flexible if overtime is required and who are fit and able to carry out the normal responsibilities attached to these roles;
The company's Employment Equity Plan will be taken into consideration with all appointments. If you had not received an invitation to an interview within 2 weeks of submitting your application, you should consider your application as unsuccessful.
· Reference: LS-77179-1101 · Salary: tba · Country: South Africa · Province: Western Cape · Date Posted: 11 Sep 2017 · Employer type: Hotel
Our 5 star hotel in Cape Town is currently recruiting for an experienced Hotel Front Office Receptionist.
The incumbent will report directly to the Front Office Manager and will be responsible for the all front office duties. Duties will include but are not limited to: check in and check out of guests, guest ledgers, front office account, guest relations, complaints / complaint handling and guest profiles.
Hotel school graduate
At least 2 years experience as a Hotel Front Office Receptionist
Sound knowledge of Front Office, Reservations and General Management Procedures
Communication, engagement and Guest Service Skills
Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Ability to work shifts
Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
· Reference: LS-77136-0603 · Salary: R 7,000.00 - R 8,000.00 CTC p/m · Country: South Africa · Province: Western Cape · Date Posted: 06 Sep 2017 · Employer type: Hotel
This 5 Star Hotel situated in Cape Town has 65 Rooms and Apartments. The property offers a selection of luxury and superior studios, or spacious one, two, or three-bedroom apartments. Whether you're seeking leisurely lunches, roof top cocktails, trendy nightclubs or retail therapy, The Hotel puts it all within strolling distance. Enjoy world class services with in-room dining, complimentary uncapped high-speed Wi-Fi, HD satellite television, complimentary parking and scheduled shuttles to the V & A Waterfront and Cape Town International Convention Centre. The hotel is the perfect base for exploring Cape Town and our local preferred supplier can assist you with your itinerary.
The ultimate goal of all employees is to deliver excellent customer service, creating a unique experience for the customer which makes them want to return; you should be positive, loyal and a proud ambassador of The Hotel.
A minimum of Grade 12
1 years' experience as a Receptionist or in a front office in a 4* or 5* hotel environment.
Working knowledge of MS Office Suite.
A Tourism / Hospitality / Customer Service qualification and working knowledge of Opera, Midas, Guest Connect and SAP will be advantageous.
· Reference: LS-76946-1409 · Salary: R8 000 - R8 500 Live out · Country: South Africa · Province: Western Cape · Date Posted: 14 Aug 2017 · Employer type: Hotel
Click on the page numbers below to see the next page of results. 1
Featured Lodgestaff Jobs
Housekeeper Supervisor - Hoedspruit
Salary: Dep on expSupervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in lodge as well as tidiness and to ensure standards of hygiene are maintained throughout the lodge.. Read More & apply
Front Office And Reservations - Hartbeespoortdam
Salary: R5 000 dep on exp. We need someone with good people and telephone skills to handle telephone, walk ins and email booking enquiries, as well as other FOH functions.Read More...
Field Guide - Johannesburg/Kruger
Salary: Neg dep on exp and qualifications. Safari operator requires permanent FGASA level 1 guides to conduct guided vehicle safaris in National Parks and in a big 5 environment.Read More...
Senior Chef - Stanford
Salary: Dep on experience. We have an exciting opportunity for an experienced chef who is enthusiastic, hard working with a passion for creating exciting food.Read More...
Direct Sales Consultant - Cape Town City Centre
Salary:Dep on Experience + Comm. One of the largest Adventure Tour Companies in Africa is seek a dynamic and experienced person to join their vibrant team of DIRECT SALES consultants. Read More...