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Various properties in Mpumalanga ranging from Hotels to Boutique Hotels to Lodges.
All levels of chefs required for various properties in Mpumalanga ranging from Hotels to Boutique Hotels to Lodges.
Ensure that kitchen hygiene standards are set
Responsible for training chefs & implementing kitchen standards
Correct chemicals and sufficient cleaning materials to be in stock at all times
Ensure that food presentation as discussed and according to Styling Guide
Up to date with What's Hot & What's Not for &Beyond Food
Through the Tummy of the Guest Bops
Creative Bush Banqueting according to Food Styling Guide
Good communications with: All chefs; All camp managers; HOD's, Lodge Manager and suppliers
Good stock controls and stock rotation
Good interaction/communication with other &Beyond chefs
Strict food costs and continued cost cutting initiatives with local suppliers
Responsible for all food orders, storerooms and fridge and deepfreezes
Left-over management: left-overs to be discussed and processed every day
All food going out to guests at any time to be checked by chef
All fridges and refrigerators and storerooms to be kept locked or keys to be left with an accountable Chef
Quality and quantity of snacks for game drives to be checked
Bush banqueting, drink stops picnics etc. to have checklists, host, etc.
Rain- (and weather) management plan in place
Good interaction with Guests, Food Fundis and other Chefs: Invite feedback, exchange ideas; be suggestion-friendly; share experience
Good discipline and fair treatment: Chef to be a Role Model
Good Teamwork to be promoted
Have Fun and be Flexible
Always be approachable, innovative and able to work unsupervised
Be aware of & make your chefs aware of special dietary needs Guests
When special dietary Guests arrive at the lodge ensure that either yourself or another chef meets the Guest before their first meal to establish their requirements
Ensure you have “911” Emergency food stored in your freezer to be used in a crisis
Accommodation Meal on duty. Other benefits to be discussed - depending on the property
Communication skills - with guests and fellow staff members Standard of your work must exceed the standard of the lodge Good organisational ability Lateral thinking ability Initiative Must adhere to World Class Hospitality and Service Standards Honest, have good integrity, proactive and driven person who has career ambitions
Matric, Formal Chef qualifications Experience in the service industry At least 3+ years relevant experience Passion for creating fabulous food
· Salary: Market related salaries · Location: South Africa · Date Posted: 10 Mar 2017 · Employer type: Hotel
Hotel in Umhlanga that is part of a group.
Works in sections such as:
1) A'la Carte 2) Pastry 3) Buffet Restaurant 4) Production 5) Breakfast & 6) Cold Kitchen.
Ensures the smooth running of the section as per the General Managers instructions and in accordance to the hotel's standards.
Must be able to work independently as well as in a larger team.
Must be able to prepare baked goods, desserts, and pastries.
Must continue to learn new recipes and test them in the kitchen to keep the menu up to date and interesting to draw customers.
Must be able to create a dessert menu, items in particular must be visually appealing and tempting in order to encourage customers to purchase.
Checks daily activities as per function sheets and receives notification of the other activities from the General Manager.
Responsible for all hygiene requirements and to report any problems in this area to the General Manager.
Must check their department on a daily basis for any maintenance that may be needed e. g. faulty equipment, cracked tiles, water and plumbing, electrical faults, etc. and report these to the General Manager.
Must ensure that they are in correct uniform and that they comply with hotel standards.
May be asked to perform duties, other than those that fall within their section.
May also be needed to work over their allotted hours.
Provident fund contribution. Medical Aid contribution.
Apex and Pluspoint knowledge will be highly advantageous Must be computer literate (Word, Excel) Good planning, organizational and time management skills Professional telephone etiquette Ability to work accurately under pressure Must be GUEST service driven Excellent communication skills - verbal, written and telephonic (Grade 12 / equivalent & higher) Must be able to use initiative & work unsupervised Self-disciplined & motivated Great attention to detail High value placed on integrity, reliability & consistency
A minimum of Grade 12 is essential and a Chef's tertiary qualification is desirable. The successful applicant will have at least 3 years Hotel kitchen experience as a Chef (working through the levels of the kitchen brigade) and 1 year Food & Beverage experience.
· Salary: R 21 000 Cost - company · Location: South Africa · Date Posted: 10 Mar 2017 · Employer type: Hotel
A beautiful Lodge situated 3 hours away from Cape Town.
Responsibilities (including but not limited to):
- Overseeing the efficient management and running of all hospitality departments and lodges;
- Filling in as manager at specific lodges when there is a shortage of managers;
- Overseeing of daily lodge routines, including ad hoc checks on rooms, stock take attendances, special guest requirements, petty cash checks, etc. ;
- Acting as a substitute for the Hospitality manager when not available;
- Maintaining and improving agreed physical, behavioral and quality standards at the lodges;
- Prioritizing guest relations in a courteous and professional manner at all times;
- Responsibility for managing service standards and maintenance in relation to rooms and facilities at the lodges;
- Monitoring of food and beverage services and standards and addressing any issues that arise;
- Effective financial management in order to maximise profits and control costs in line with budgets for each hospitality department
- Assisting with prioritizing capital expenditure requirements, replacements and repairs and maintenance for the lodges
- Submitting of any required financial reporting on a timely basis;
- Reviewing and analysis of monthly results to identify areas where appropriate action is required to rectify poor performance;
- Responsibility for all lodge stock and related tasks;
- Coordinating all gate transfers (Vehicles & Drivers);
- Awareness of current trends in the industry in order to make recommendations as to how these could be implemented for the benefit of the company;
- Maintaining of effective working relationships with line and staff functions;
- Implementing and monitoring of the company performance appraisal procedures for all lodge management;
- Ensuring that lodge managers conduct regular performance appraisals and draw up appropriate action and developmental training plans for their subordinate line staff;
- Appropriate follow up of appraisal processes and related outcomes;
- Encouraging on-going development and high morale of the workforce through training, communication and interactions;
- Ensuring effective communication between the lodge and head office, management and staff;
- Assisting with all HR administration in relation to staff working hours, leave, etc. ;
- Responsibility for all ensuring all staff are appropriately trained and that on the job training is provided, including maintenance of training registers.
Work cycle: 21 days on - 7 days' off 1 Bedroom house 1 x Meal per day Pension fund contribution.
Ability to work under stress Proactive - ability to think on your feet Problem solving ability Leadership skills Excellent communication skills Keen attention to detail (must be detailed orientated) Well spoken and presentable
Matric Hospitality diploma 5 years' minimum in a Senior Lodge Manager / Assistant Hospitality Manager position Extensive knowledge of Opera / Micros / GAAP / Semper Extensive knowledge of MS Office - Word, Excel, PowerPoint & Outlook Fluent in English & Afrikaans Valid drivers license
· Salary: R15 000 · Location: South Africa · Date Posted: 10 Mar 2017 · Employer type: Hotel
Management & processing of all front of house orders
Manage and oversee all front of house & back of house staff duties
Manage and oversee all lodge requirements and follow up on these daily
Oversee the guest history database and ensure all guest experiences are being completed by front of house staff
Manage and oversee all guest enquiries and requests and day to day onuses of lodge
Oversee that all guests are provided with courteous and professional service at all times
Ensuring exceptional guest experience and service at all times
Checking of rooms and maintenance issues
Efficient administration and reports
To maintain a clean and tidy work area and check daily functioning of all equipment
Ensure that all tasks as per checklists are being completed before end of shift
Weekly vehicle inspections
Supervision of staff
Ensuring all general assistant tasks are completed timeously and correct
Ensuring that communication is executed correctly in an effective manner at all times
Allocates tasks to staff according to work programmes and supervises progress
Recruitment and selection
Training and development of subordinates
Maintains discipline and order in the work force
Represents the interests and well-being of subordinates and act as communication channel between subordinates and the section supervisor
Ensures that safety procedures are adhered to and protective clothing is worn
To be fully conversant with the policies and procedures
To attend briefings and meetings as requested
To maintain good work relationships with colleagues and all other departments
Liaison between all departments including Managing Director
To be flexible and adaptable in duties
To work extended hours when required to do so
To be neat, tidy and presentable at all times and willing to do all tasks to the best of his/her ability
To comply at all times with the guidelines set out in the operations manual, which will ensure the co-ordinated and smooth running of the business at the correct standards
Assists other departments when required
Be available to serve on various committees that are required by the company and by law
Provident Fund, subject to the company's contributing a maximum of 7. 5 % of the employee's salary per month. The companies' contribution includes death and disability cover (3. 5%), provident fund (3. 5%) and an administration fee (0. 5%). You may join the company approved medical aid and options. 50% of the monthly premium will be paid by the Company. Accommodation, Uniform, Relocation assistance.
Professional, warm and friendly personality Vibrant and confident behaviour World class and helpful service orientation Flexible and reliable Driven for results Emotional intelligence Ability to function under pressure Able to handle high volumes Able to work both independently and with others Able to effectively function as a team player Sound understanding of hospitality operations Sound knowledge of property management systems Food and beverage service Knowledge of wine Guest relations Accommodation services Training of junior staff
Grade 12 Hotel school or equivalent diploma or certificate (Preferably)
· Salary: R19 000 combined salary · Location: South Africa · Date Posted: 09 Mar 2017 · Employer type: Hotel
Communication with Guests as well as Quotation follow-ups via email and Telephone
Following up on deposits, balances and master accounts owed to the company
Making bookings on Opera (accommodation, conferences etc. )
Booking activities (Golf, Spa & Activities)
Finalizing Agenda's, Rooming Lists and Payments
Internal Communication with departments (F&B, Reception, Housekeeping, Pro Shop, Spa etc. )
Reports (Movement Report, Master Account Feedback Report etc. )
Finalizing Agenda's, Rooming Lists and Payments
Daily procedures in the office & daily checklists
Following Standard Operating Procedures
Working with PCO”s, STO”s, Corporate Companies and Suppliers
This is a live-in position Commission structure
Excellent Computer skills (Microsoft) Excellent communications skills, both verbal and written Be responsible and dependable Have a positive attitude, self disciplined and motivated Have numeracy skills & organizational skills Perform well in a pressurized and competitive environment Sales driven 2 years experience in a similar role Diplomatic, Ethical Work some weekends & late hours if need be Deadline Driven Be a self-starter; takes action Be focused and pay attention to detail Must be Guest and service driven Ability to multi-task and re-prioritize quickly Excellent planning and organisational skills Time management skills is essential Well groomed, presentable and professional manner Must be able to maintain physical stamina to personally supervise areas of responsibility High energy - able to work in a fast-paced environment Capacity to work effectively in a team Commitment to ongoing personal development and maintaining current training standards.
Grade 12 senior certificate Drivers licence A MUST HAVE Opera & Micros knowledge A MUST HAVE
· Salary: R 13 000 · Location: South Africa · Date Posted: 09 Mar 2017 · Employer type: Hotel
To develop the annual expense and capital budgets and to manage and report results against these budgets
To determine golf product pricing at optimum levels
To market golf through daily rounds, golf events, golf societies, tour operators and corporate events and golf lessons.
To stock appropriate merchandize, in the correct quantities and at optimum price levels
To actively promote the sale of all merchandize
To be responsible for the maintenance and overall condition of the golf course through the course contractor
To manage the water resources applied to the golf course
To provide high levels of customer service to every member and guest both on and off the golf course
To staff the department adequately and to manage and lead the team
To train and develop the staff
This is a live-in position 5% Commission structure on sales in store
The incumbent is required to be a qualified PGA Professional golfer with a minimum of five years' experience in golf department or golf club management. Strong focus on customer service excellence and customer satisfaction is required. The successful candidate is required to be a good communicator, diplomatic, confident and have good negotiation skills
Qualified PGA Professional golfer
· Salary: R 18 000 · Location: South Africa · Date Posted: 09 Mar 2017 · Employer type: Leisure Company
As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards:
Lead of the kitchen brigade and ensure ongoing development of Team Members
Identify an effective approach to succession planning
Create menus that meet and exceed customers' needs and conform to brand standards
Ensure the consistent production of high quality food through all hotel food outlets
Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers
Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members
Manage department operations, including budgeting, forecasting, resource planning, and waste management
Manage all aspects of the kitchen including operational, quality and administrative functions
Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
Ensuring adequate resources are available according to business needs
Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events
Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner
Manage financial performance of the department so all planning is in line with hotel objectives
Manage food control systems are adhered to them so margins are on target in a pro-active way
Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
Ensure food wastage program is adhered to so that margins are on target
Medical aid & Taxes paid by
Relevant culinary advanced diploma with a minimum of five (5) years' experience as executive chef. Excellent leadership skills A creative approach to the production of high quality food A business focused approach to managing a hotel kitchen Excellent communication and interpersonal skills Ability to build relationships, internal and external, to the hotel and the Company Excellent planning and organizational skills Ability to multi-task and meet deadlines A current, valid, and relevant trade qualification (proof may be required)
Four year college degree in related field preferred. Culinary Degree preferred
· Salary: Salary pending on experience/exposure/abilities, skills & knowledge · Location: Namibia · Date Posted: 09 Mar 2017 · Employer type: Hotel
Daily menu planning and preparation of exquisite Breakfast, Lunch, Dinner and Banquets.
Menu planning in line with seasonal availability and trends.
Menu planning in line with dietary restrictions.
Costing, ordering and stock control
Good knowledge of kitchen hygiene and equipment maintenance.
Work as a team with Sous Chef and Chef de Partis.
Training and developing the kitchen team
Managing, motivating and mentoring staff members.
Responsible to operate within the Policies and Procedures of the Hotel.
Maintaining the standards of a 5* luxury hotel.
Experience in menu planning, stock taking and ordering for a 5* establishment. Experience in successful staff training and mentoring. Ability to run shifts with kitchen brigade reporting in, and deliver a consistent high quality of work. Fully computer literate in Office Suite. Excellent self-motivation and initiative. Ability to work harmoniously with management and staff of all levels. Ability to be resourceful, creative and work well under pressure and unsupervised.
Chef Qualification (Bachelor's Degree/Diploma) Minimum of 3 years' experience in a similar position in a 5* environment.
· Salary: R 26 000 - R28 000 · Location: South Africa · Date Posted: 09 Mar 2017 · Employer type: Hotel
Answer telephone calls, provide accurate information to clients, taking accurate messages, greeting customers and scheduling appointments
Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
Introduce new beauty products to clients and educate them on their uses and benefits
Keep clients updated on currently available promotions and discounts in services offered in the Spa
Process payments from clients for services ordered from the spa
Keep register of long and existing clients for them to enjoy benefits given to loyal customers
Give appointments to clients on specific days
Open and close the spa at the appropriate time
Ensure that the front desk is clean and organized for free movement
Assist in getting client feedback on level of services delivered in order to improve on service delivery
Inform staff members of appointments that have been cancelled by clients, and also alert staff members of the arrival of clients who come without prior appointments
Manage the visitor register to keep record of people who visit the spa on a daily basis
Receive customer complaints and feedback and direct them to appropriate offices for resolution.
Giving tours of the spa facility.
Conduct stock take
Good human relations Excellent phone etiquette Possess strong knowledge of how computers work, as well as the ability to use MS office package to process and store information Excellent multitasking skills to successfully handle several assignments together Possess strong organizational skills required for achieving efficiency on the job Good knowledge of beauty products to be able to promote them to clients Excellent communication skills needed for effective discussions with clients to promote the spa's products and services to them. Must have 3 years spa experience (Preferably as a spa manager)
Grade 12 with National Diploma in will a distinct advantage
· Salary: R 6 000 · Location: South Africa · Date Posted: 09 Mar 2017 · Employer type: Hotel
Be responsible for the orientation, training and assessment of Learners to the Hospitality Programmes and Short Course requirements
To follow the assessment process of Misty Blue Hotel School.
Assessment is conducted in line with a consistent set of criteria agreed by the South African Qualifications Authority (SAQA) and in line with Misty Blue Hotel School's Quality Management System regarding National Qualifications Framework (NQF) aligned training and qualifications.
The Facilitator / Assessor is responsible for all administrative duties relating to such training and qualifications.
Advantage if assessor is registered with Cathsseta for NC: Accommodation Services and FETC: Hospitality Reception Have at least 3 years industrial training and development experience Have at least 2 years assessment experience Have an understanding of South African Further Education and Training legislation An appreciation of the hospitality/ food service industry Good presentation skills A self-motivated individual with initiative An ability to plan work effectively and perform under pressure Competence in MS Office suite, an appreciation of social networking and multimedia presentation development
A minimum of 3 years relevant occupational experience Must have a relevant occupational qualification.
· Salary: Negotiable · Location: South Africa · Date Posted: 09 Mar 2017 · Employer type: Hotel
Actively oversee and manage the marketing activities for the hotels.
Execution of Marketing Plans.
Development of marketing initiatives.
Market research in terms of the hotels target market.
Building and maintaining working relationships with key clients on an ongoing basis
Co-ordination of advertising campaigns.
Co-ordination and distribution of promotional materials to sales agents, central reservations and third party agents.
Scheduled meetings with key as well as prospective clients.
Basic Computer Literacy: MS Word, Excel, Power point, Outlook and Internet. Time Management. TEAM Player. Excellent Communication Skills. Deadline driven. Able to perform under pressure.
A minimum of Grade 12 is required and a tertiary qualification in Hotel Management or Sales and Marketing will be beneficial. It is essential for the successful candidate to have at least 2 year marketing experience within the hospitality industry.
· Salary: R 15 000 - R 20 000 Cost - company · Location: South Africa · Date Posted: 09 Mar 2017 · Employer type: Hotel
To manage and oversee the daily operation of the front office department
Maintaining the required service standards and procedures for the Front Office Department
Leading, training and motivating the Front Office staff
Guest comment management and feedback
Be involved in the recruitment process of Front Office staff
Operate the hotel's Property Management System Apex
Handling and resolving guest queries and complaints
Maintain the reception desk by ensuring the Front Office standards and procedures are implemented within the Department
Ensuring that the “O” status for the department is kept to a minimum
Complete various aspects of Front Office administration as directed
Managing all in-coming calls, guest transportation and porters
Preparation and maintaining of the Front Office department's weekly rosters
Recent work experience in a supervisory or managerial position will be an advantage A high level of leadership and motivational skills Good planning and organisational skills Must be guest and service driven Positive attitude, proactive, and diligent Must be trustworthy and be able to work with the hotel and guest money Good communication skills, written and verbal Computer literacy (Microsoft Office - Word, Excel, Outlook etc. ) Apex knowledge Ability to work accurately under pressure Well groomed, presentable and professional manner
Matric Formal hospitality qualifications will be a bonus
· Salary: CTC R10 000 · Location: South Africa · Date Posted: 09 Mar 2017 · Employer type: Hotel