"Thanks to Lodgestaff.com I found an assistant management couple and am really excited to add them to our staff. I will always make use of this excellent service available to the South African hospitality industry." Louisa Strydom, Riverside Lodge, Aliwal North
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To ensure that the correct ordering procedures for all Entertainment Stock and Activities are adhered to, in line with company policy and or as per direction of the General Manager.
To advise the General Manager in advance of any out of stock situation with the suppliers.
To ensure that effective stock control and stock procedures and methods are enforced and will ensure that the Beverage Cost and Village Market Stock Results are maintained as per budgeted results and in line with Potential Stock Results in relation to the respective sales mix.
To oversee monthly stock counts of all entertainment stock, inclusive of Sound Equipment, Kiddies Activity Stock, Music CD's, Movie DVD's, Sport areas and Gym, but not limited to only these areas, and will tabulate the results and report back to the Financial Manager and General Manager.
To ensure that (s)he purchase the best quality product at the best available price in accordance to the standards agreed to by the General Manager.
To ensure that the staff under his / her control adheres to all HACCAP principles and local legislation governing the receiving and storing of food & beverage items.
To ensure that the Team is well trained in terms of Product knowledge to be able to confidently assist guest with any queries relating to the Entertainment department as well as issues pertaining to the resort as a whole or the environment.
To ensure that all Store Rooms which is utilized by Entertainment staff and for any and all entertainment stock is maintained in an appropriate level and in compliance to the Occupational Health and Safety Act, and Hygiene Laws and that HACCAP Principles are Applied
To ensure that the products are purchased in accordance to the agreed standards as per direction received from the General Manager.
To ensure continuity of supply of all Advertisement Posters, and Activity Stock whilst maintaining cognizance of limiting Stock Holding in line with Direction of the Financial Manager or the General Manager
To ensure that he/she communicates with the guests and conducts regular satisfaction checks, feedback to his / her team and the General Manager.
To be responsible to monitor and evaluate the GSI (Guest Satisfaction Index) results pertaining to the Entertainment Department and taking corrective measures to ensure that these are kept within company targets.
To be responsible for updating the activity board of the resort on a daily basis, and ensuring that the activity guidelines are adhered to by staff
To be responsible for all party evenings held in the tavern, or if groups request the in house DJ to be used in function rooms.
To ensure that the Equestrian staff, the Guest Liaison Manager, and trainees in the team are a highly motivated team.
To ensure that the Team is managed in accordance with the BCEA ( Basic Conditions of Employment Act), EEA, (Employment Equity Act), Occupational Health and Safety Act, Company Policy and any other Law governing the employment of staff.
To ensure that his / her team receives the correct training to complete their duties correctly.
To ensure that his/her team are fully updated on the activities offered in the area, and that his/her team communicates this sufficiently to guests if and when guests has requests pertaining to this.
To ensure that communication by his team to other departments is kept in good order, and that other departments receive entertainment information timeously.
To ensure that all team members entering his / her department receive their Job Descriptions timeously and that they receive and are familiar with all policies and procedures
Occasional Duties and Responsibilities
To attend all meetings as directed by the General Manager
To ensure a good working relationship with the all other departments.
From time to time be asked to do Duty Manager Shifts.
Will complete reasonable tasks as assigned by the General Manager.
Diploma in Hospitality Management
3 - 5 years experience in the Hospitality Field
· Salary: R12 400.00, Accomodation with 1 meal while on duty, 50% M/A, Provident Fund · Location: South Africa · Date Posted: 31 Jul 2017 · Employer type: Hotel
Description: Scope and general purpose of the job:
To organise and co-ordinate the sport, entertainment and any other activities and programs which may be required in hospitality to guests
To maintain organisation, discipline and control in the execution of all tasks/duties in the department
Key Performance Areas:
Organise and co-ordinate walking paths, MTB trails, Horse Riding trails, BMX and all other paths
Provide an ongoing and active Public Relations function with all guests with daily time spent in dining room at meal times selling the entertainment
Communicate effectively with all guests, staff, working colleagues and hotel departments
Give out clear instructions/tasks to fellow colleagues and to follow up on them
Be aware of the season, the hotel occupancy and special or major sporting events
Preparing in advance for the entertainment of the guests as well as ensuring the information of all the events to the guests
Draw up sports and entertainment programs, use initiative and creativity in the program, making sure that it can be executed as well as interesting
Health, Safety & Security of the guests and work colleagues at all times
Liaising between staff of Entertainment department and management, passing on instructions or information, as well as ensuring the wellbeing of the staff within the department
To guide various walks, hikes entertainment (Bingo, Quiz et. ) when needed
Being creative with Quizzes, Games and other Entertainment with guests
DJ or MC special evenings (functions, corporate or government conferences, weddings)
Events planning and/or coordinating (functions, conferences, weddings, gala events
Initiative - Makes constructive suggestions; prepare for problems or opportunities in advance; create novel solutions to problems
Judgement - Make sound decisions; base decisions on fact rather than emotion; analyse problems skilfully; use logic to reach solutions
Cooperation/Teamwork - Works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers
Reliability - Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work
Commitment to Safety - Understands, encourages and carries out the principles of integrated safety management; complies with safety policies and procedures; completes all required H&S training, facilitate H&S meetings
Support of Diversity - Treats all people with respect; values diverse perspectives; provides a supportive work environment for the multicultural workforce; applies the Company's philosophy of equal employment opportunity; treats others fairly without regard to race, sex, colour, religion, or sexual orientation; seeks and considers diverse perspectives and ideas
English proficiency - Must have excellent ability to communicate in English, including being able to speak, read and write in English
Kiddies/Teenager Entertainment - Being able to create fun and exciting workshops for Kids and Teenagers, keeping in mind their ages and background
Adult Entertainment - Being able to keep Adults occupied with fun and exciting entertainment, keeping in mind their ages and background
Loyalty - Sober habit is needed in order to be loyal to the guests, management and peers
To assist the Food and Beverage Manager.
The person is responsible for carrying out various duties to ensure that customers receive excellent service by providing the best food and drinks.
Will also be responsible for maintaining profits from food and drink sales, having excellent communication and customer service skills, maintaining a clean environment and making effective decisions when needed.
Diploma in Food & Beverage Management
3 - 4 year's experience in the Hospitality Industry
· Salary: R8 000 Live In · Location: South Africa · Date Posted: 19 Jul 2017 · Employer type: Hotel
To operates as the assistant to the sous chef. Will be responsible for most of, much of duties and responsibilities of the chef, such as inventory, kitchen staff management, and food preparation. Must be able to prepare and also train culinary staff of such basic items like preparation, presentation of foods such as salads, sauces, soups, butchering, etc. Experience in cold and hot prepared foods for buffets, and basic pastry knowledge.
Grade 12 with Diploma in Professional Cookery and Culinary
· Salary: R5500.00 Medical Aid 8.25% Prov Fund · Location: South Africa · Date Posted: 05 Jul 2017 · Employer type: Hotel
To operates as the assistant to the Executive Chef. Responsible much of duties and responsibilities of the chef, such as inventory, kitchen staff management, and food preparation. Must be able to prepare and also train culinary staff of such basic items like preparation, presentation of foods such as salads, sauces, soups, butchering, etc. Experience in cold and hot prepared foods for buffets, and basic pastry knowledge.
Grade 12 with Diploma in Professional Cookery and Culinary
· Salary: R9000.00 CTC 50% M/A 8.25% Prov Fund · Location: South Africa · Date Posted: 05 Jul 2017 · Employer type: Hotel
DRAKENSBERG - Luxury Lodge seeks a suitably qualified and experienced WALING TRAIL / HORSE GUIDE to ensure that an all-encompassing wildlife experience is offered to every guest with the focus on catering to the specific needs of each individual guest.
Guided game walks and horse trails with guests
Continuous education of self and that of their tracker.
Ensure that there is effective communication with lodge management in terms of all guest and guiding requirements.
Carry out administration duties timeously and effectively
Weapon skills or similar qualification,
Valid first aid certificate
Must be confident horse rider, fit for walking & mountain biking
· Salary: R7000.00 DOE + LIVE IN AND MEALS · Location: South Africa · Date Posted: 29 Jun 2017 · Employer type: Game Farm & Lodge
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